Dotvocal, multimodal applications, voice enabled applications and voicexml applications.

Imagine giving voice to your products:
when it is possible and because it is affordable.

What you can do

Voice applications can be used in many diverse situations. The following list shows some of the possible scenarios:

Travel and free time: information on your luggage in case it gets lost, information on arrivals and departures, booking tickets, booking hotels, baggage reclaim and tracking of your package, car hire and price quotes...
Retail and customer: inventory control and product ordering, order status, unpaid client status, invoice status, remote updating of client data, real-time requests for technical documentation or price lists, voice-picking.
Financial: account balance, share trading, localisation of cash machines and branches, car insurance quotes, compensation claims status, interest rate control...
Fun: reading of daily horoscope, weather reports, snow and/or sea bulletins, personalised news reports, appointments, games and quizzes, voice chat and surveys...

Why is it important to invest in voice technology? Thanks to voice applications, you will be able to:

recognise any user’s voice without training;;
increase the user’s perception of the quality of service;
increment the accessibility of your own applications for all categories of users;
reduce management costs by making information available automatically;
increase use by providing access to your applications through various devices;
make data always available and from wherever required;
scale the solution based on your needs without having to modify the structure.

by integrating you system with a voice application,
you can:

improve the quality of service to the user, thus increasing customer satisfaction;
reduce management costs of a single call by up to 93%;
increase the percentage of successfully resolved calls by the end user.